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~ SERVICE GUIDELINES ~

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ALL SERVICE MEMBERS GUIDELINES:

• We are the face of the 319. Please act and dress appropriately while in service on the meeting.
• Hosts, chairs and verification co-hosts should be seated upright while in service. 
• We ask that all service members keep their cameras on while in service on the 319. 
  • Steering Committee members are co-hosted upon request, and when in active service should keep their cameras on.

HOST GUIDELINES:

• Please arrive AT LEAST 10 (preferably 15) minutes prior to the start time of your hour so you can assume the host position. If the current host is chairing the next hour, please co-host them immediately so they can take a break.
  • If its a new chair coming in, please co-host them as soon as they arrive enter the room.
  • Check the service schedule to determine who the next hours chair will be.
• Host runs the room for 1 hour using a computer or laptop.
• Host first asks current co-hosts if they can remain in service for the next hour and then recruits and assigns co-hosts as needed. (1 Assigned admit person, 1 Verifier, 1 Greeter, 1 Poster, 1 Renamer.)
  • All co-hosts cover security and assist with admitting.
  • If there are are lack of co-hosts positions can be combined (i.e. Admit/Greeter, Verifier, Poster/Renamer.)
  • After all five co-host positions are filled, back-up positions can be assigned. Please identify them as “Back-up/Position before their name
    • i.e. Back-up/Admit – Bill Wilson
• Please verify co-hosts by video, password AND checking the co-host list before co-hosting. (Please note the host should ensure each co-host has their service position BEFORE their name.)
  • With the exception of Committee members, “Support,” “Helper,” or other general service terms are not proper titles. The host clarifies which role the co-host is being of service in. This helps determine which positions are still needed.
• Any co-hosts who do not respond to check-in or DM and who do not have their video on should have their co-host permissions removed. Co-host permissions should not be removed from committee members.
• Host posts The Top of Hour Post, Verifications, and 7th Tradition posts at the start of the meeting.
• Host should pay close attention to direct messages (DMs) in Chat. Please use DMs to communicate with the Chair and other Co-hosts.
  • It is very disruptive when the host interrupts the chairperson unless asked to step in by the Chair.
• Host should always have video on and monitor chat.
• If you need to leave your computer for any reason, find a co-host to transfer host to while you are away from the screen. This prevents problems if something prevents you from returning promptly.
• Disruptive participants (not trolls) should be removed when the host and at least one co-host agree. Make sure you send an email to 319spiritualteam@gmail.com including the name, reason and service members who agreed to removal.
  • Unsure of the difference? Click for further information – Trolls vs Disruptive Members.
• All co-hosts should be observant in watching the room and chat to cover security and act as admit backup.
• Unless the chair asks for a list of hands please allow the order in which they (the chair) use. Zoom doesn’t always show the correct order depending on the device used.
  • Message in public chat may be appropriate if participants are commenting on share order.
  • Most times, if someone has been on the meeting for a minimum of 15 minutes the hands should be correct.

CHAIR GUIDELINES:

• If you are chairing but did not host the previous hour, if you can, please arrive 20-30 minutes early to ensure the hands will be in the correct order.
• Chair leads the meeting using a computer, laptop or mobile device.
• Chair may check with the Host if the order of hands is correct if they arrived late or if they feel their order is incorrect.
• Take a minute to write an introduction that is short, sweet, and to the point.
• Opens the meeting and reads the Top of The Hour post. Please choose a topic for the hour about the solution to our alcoholism, or use Experience, Strength & Hope (ESH). Please be brief so that the meeting can be opened for shares by 10 minutes after the start of the hour.
• Chairs set the tone for the meeting, and so should be mindful to have topics focused on alcoholism and recovery from alcoholism. Participants are welcome to share where they are in their sober journey, but if the meeting gets off track, please gently bring it back to our primary purpose to stay sober and help other alcoholics achieve sobriety.
• Please go in order of hands.
  • Burning desires are for those that are in distress and may be called upon more quickly.
  • If there is a treatment center present, you can move them up in the order if they will not get to share within your hour, as they often only stay on for an hour at a time.
• Chair should pay close attention to the DMs in Chat. Please use this to communicate with one another.
• Chair is asked to keep comments brief between shares and mute during shares to minimize background noise.
• Chair monitors members share time to approximately 5 minutes with discretion. Using a timer is helpful.
  • There is an app in Zoom which displays a countdown timer on your square, if you’d like to use it.
• Intoxicated participants are limited to a maximum of one 2-minute shares per hour with the Chair’s discretion to interrupt sooner if needed.
• The Chair should gauge time remaining at the end of the meeting to ensure that it does not run over into the next hour, including any final prayer, reading or acknowledgements of host/co-hosts.

CO-HOST GUIDELINES:

• Co-Hosts continually monitor the chat and communicate via direct message ONLY, using computer or laptop.
  • Unmuting is disruptive to the meeting and disturbing to the participants.
• If the chair is not frozen, or has been disconnected from the meeting, ALWAYS DM the host.
  • The HOST in last case scenario should be the only person to unmute under extreme circumstances
    • i.e. Chair has completely frozen or dropped off the meeting
• LIST OF COHOST ROLES
  • Admit – Admit members into the room, add a number to generic devices (i.e. iPhones, iPads, Tablets, Zoom User, ETC.)
    • This is the first assigned service position
  • Greeter – greet and welcome members as they come into the meeting.
  • Renamer – rename upon request only, please post the topic every 5 minutes.
  • Poster – post approved postings (5-10 min intervals).
  • Security – all co-hosts should do security. Monitor the gallery and chat for disruptive behavior. Remove trolls immediately.
  • Verification – Following the Verification of Meeting Attendance, use the “pin” option under more to keep an eye on multiple persons. Please email verifications to 319attendance@gmail.com when you are finished with your service.
• Co-Hosts are asked to keep their video on unless there is a compelling reason to have it off.
• When you’re done with service, please let the host know so they can fill the position.
• Disruptive participants (not trolls) should be removed when the host and at least one co-host agree.
  • Make sure you send an email to 319spiritualteam@gmail.com including the name, reason and service members who agreed to removal.

~ TOP OF THE HOUR POSTINGS ~

(Top of the Hour Postings – Revised 9/14/23)

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~ GENERAL POSTS ~

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(To be posted throughout the meeting, one at a time, 10 minutes between posts.)

VERIFICATION UNAVAILABLE POST:

***VERIFICATIONS MAY NOT BE AVAILABLE DURING ALL MEETING HOURS DUE TO LACK OF SERVICE VOLUNTEERS. VERIFICATIONS ARE UNAVAILABLE DURING THIS HOUR. THANK YOU FOR YOUR UNDERSTANDING.***

UNWELCOME DM POST

If you receive unwelcome or disturbing direct messages, please DM the host or an on-camera co-host for assistance.

LOOKING FOR A SPONSOR?

Sponsorship is an important part of recovery.  The 319 had previously assisted in helping members connect with sponsors but due to a lack of volunteers we are temporarily unable to provide names and phone numbers of potential sponsors.   We suggest you listen in the meeting and reach out by direct message to men or women you feel you could connect with as part of your recovery network or as a possible virtual sponsor or attend a local in-person meeting in your area to seek sponsorship.

RESOURCE LINK:

For resources including Daily Reflections, Prayers and other readings please visit the following link:

• *https://319aagroup.org/resources

RENAMING POST:

NEED TO BE RENAMED?

If you’d like your name changed or your last name shortened to an initial for anonymity and security reasons, please Direct Message a Co-Host.

HOME GROUP POST:

TO BECOME A HOME GROUP MEMBER –

• *Share with your video on and let the chairperson know you would like to added!
• *A Host or Co-Host will send you a link in private chat/DM taking you to a secure online link where you can enter your info. Welcome home!

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Send the following link in DM only please:

https://forms.gle/QYrE9BEiwpj16DM98

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GETTING INTO SERVICE:

GETTING INTO SERVICE –

Join the 319 Service Team! Training for co-hosts, hosts and chairs happens every week on the following schedule. All times are in EST (Eastern Standard Time).

• *FULL TRAINING Requirements – Must have desktop or laptop and a minimum of 30 days continuous sobriety is required for full training.
  • -Sundays @7PM EST
  • -Tuesdays @7PM EST
  • -(NEW TIME) Saturdays @11AM EST

• *CHAIR ONLY TRAINING Requirements – Must have a smartphone/tablet/iPad and a minimum of 60 days continuous sobriety.
  • -Thursday 5PM EST

For ALL trainings: Zoom Meeting ID is 768 635 8229 Password 702409

Feel free to Zoom in to a training session that works for you! Please join on the device you will use while in service (i.e. computer, phone, iPad ETC.) Allow 2 hours for training.

DIRECTIONS TO SHARE:

DIRECTIONS TO SHARE:

• *ON A TABLET: Click the yellow hand icon near the bottom of the screen.
• *ON A COMPUTER: Click “Reactions” and select “Raise Hand.”
• *ON A CELL PHONE: Click “Reactions” then select “Raise Hand.”
• *CALL-INS FROM A PHONE; To raise hand press *9, to unmute press *6

HOW TO CONTACT 319 POST:

If you would like more information on the following please email 319freedom@gmail.com:

• *Becoming a Sponsor (include your sobriety date & time zone)
• *A.A. Resource Information including literature, etc.
• *Security/Technical/Safety questions or concerns
• *To express comments or concerns please email: 319spiritualsupport@gmail.com

CLOSED CAPTION POST:

TO TURN ON CLOSED CAPTIONING –

• To enable Closed Captioning: select the “CC” at the bottom of the screen: choose “Request Live Transcription”.

TO TURN OFF CLOSED CAPTIONING –

• To disable Closed Captioning: select the “CC Live Transcript” at the bottom of the window: choose “Hide Subtitles”.

SOBRIETY BIRTHDAY FORM:

We recognize soberversaries in our monthly newsletter. Please add your sobriety birthday to our list so we can celebrate your recovery with you:

https://www.319aagroup.org/anniversary

319 WEBSITE AND CALENDAR:

Check out the 319 website for our calendar of additional meetings, AA reference material and other info: https://www.319aagroup.org

DIAL BY YOUR LOCATION:

To dial by your location click on the Zoom Conference link and find your local number: https://us02web.zoom.us/u/kcaz1ZW7PI

• – Meeting ID: 874 8843 9072
• – Passcode: 267482

OTHER 319 MEETINGS (POST AS NEEDED and SAME DAY):

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***POSTS TO BE USED ONLY WHEN NEEDED***

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DOUBLE DIPPING POST:

We want to give everyone who wishes to share the opportunity to do so.  Therefore, we ask you to limit shares to once per meeting (hour), unless the chair asks for more hands.  Newcomers, we especially want to hear from you! Share and let us get to know you.

NEGATIVE CHAT DISRUPTION POST (ONLY AS NEEDED):

WHEN SHARING IN THE MEETING AND COMMUNICATING IN CHAT, MEMBERS ARE NOT to air grievances or personal opinions regarding shares from others that you hear, comments you read or anything that is based in negativity. If there is an issue you feel needs to be addressed please either: a: turn off your chat, or b: send an email to our complaint email address at 319spiritualteam@gmail.com. If you are not satisfied with the above, there are other meetings you can attend. Disruptive members will be removed. Love, Kindness and Tolerance! No bashing or harassing others in this Zoom room. Remember, the Chat is the parking lot outside where we smoke and talk and find fellowship during breaks and after the meeting.

VIRTUAL BACKGROUND/DISRUPTIVE ON-SCREEN BEHAVIOR (ONLY AS NEEDED):

FOR VIRTUAL BACKGROUNDS (IN PUBLIC CHAT OR DM):

NOTICE: For security reasons, we cannot allow participants to use virtual or blurred backgrounds. Please turn off any filters/backgrounds and we will turn your video back on.

FOR ON SCREEN SUBSTANCE USE OR DRINKING (SEND IN DM ONLY):

NOTICE: We turned off your video as you appeared to be visibly drinking or using drugs, and these are not allowed in our meetings.

FOR UNINTENDED INAPPROPRIATE VIDEO (SEND IN DM ONLY):

NOTICE: We turned off your video because you were asleep or dressing/undressing where you could be seen on camera. Please message a co-host when you are awake and/or dressed and we will turn your camera back on.

REBOOT POST (Post starting 15 minutes before the reboot)

The reboot is at the top of the hour. The meeting will go off then right back on. All are welcome to rejoin us. If you are unsure how to rejoin us please visit our website: https://319aagroup.org

TROLLS/STAY OUT OF CHAT POST (ONLY AS NEEDED):

***Chat is temporarily turned off – if necessary, send DM to Co-hosts.***

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AFTER REOPENING CHAT

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***Chat is now open, thank you for your patience!***

ONLY TO BE SENT IN A DM AND NOT POSTED IN PUBLIC CHAT:

Please select appropriate location –

• USA Suicide prevention hotline – 988
• UK hot line – Call 116 123 (https://www.samaritans.org)
• Canada Suicide hotline – 1-833-456-4566
• Australia suicide hotline – Call 13 11 14 or https://www.lifeline.org.au/
• New Zealand – Call 0508-828-865 or http://www.suicide.org/hotlines/international/new-zealand-suicide-hotlines.html

MAIN EMAILS:

319 Main Email (general purpose, sponsorship, training, etc.) –
319freedom@gmail.com

Scheduling –
319scheduling@gmail.com

Complaints & Concerns –
319spiritualteam@gmail.com

PLAYING RECORDED MUSIC:

Per Group Conscience, playing of recorded music in the 319 is not allowed. Participants may sing and/or play original compositions during their shares, providing the lyrics are consistent with the message of sobriety. Thank you for your understanding.

***MESSAGE FOR CHAIR (DO NOT POST)***

If a participant begins to play any recorded music that do not fall within the guidelines above, please mute that person and tell them it is not allowed however they are welcome to finish their share without the music if they wish. Ask them to unmute if they would like to complete their share, without the music.

Crosstalk –

319 is a place where alcoholics can come together and share their experience, strength and hope (ESH) with each other. We ask that you keep shares to your personal experiences with your Alcoholism. Negative Crosstalk in shares or chat may include, criticism, giving advice or sharing in a way that expresses an individual’s belief as the only way to stay sober, should be avoided.

Name Dropping –

*Name dropping, Keep your share in “I” statements, keep the message and leave the name — is the spiritual foundation of all our traditions

Suspected Intoxication –

It is at the discretion of the chair to limit a share to two minutes if intoxication is suspected. Please do not post public comments regarding whether or not someone is intoxicated. 2-minute shares are available for those who are actively drinking or have verbally stated they have been drinking recently.

Breaking Anonymity –

319 COMMITTEE MEMBERS:

Head Chairperson – Ande N.

Lead Chairperson – Rusty (Mama Bear)

Secretary/Committee Facilitator – Jim C.

Alternate Secretary/Committee Facilitator – Lisa Beth

Treasurer – Tim D.

Alternate Treasurer – Vacant

Head Trainer – Pam B. (Peaches)

Alternate Lead Trainer – Mark (MLKC)

Community Outreach – Oakland T.

Alternate Community Outreach – Deb K.

Safety and Support – John (No Lies) aka JNL

Alternate Safety and Support – Jack C.

Head Technical Security – Amanda S.

Alternate Technical Security – Beth D.

Sponsorship Designator – Stacy H.

Sponsorship Designator – Michael O.

Scheduling (Co-Host Liaison) – Alix T.

Scheduling (Co-Host Liaison) – Kristin B.